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  4. Known System Issues

Moodle UNSW Sydney (PVCE) Theme

Issues listed here have been identified in our production Moodle 3.3 environment.

Issue Workaround Date Updated Status
Large UNSW icon appearing in the header.  No workaround.    This issue has been reported to the theme developer. 

Issues listed here have been identified in our testing Moodle 3.3 environment.

Issue Workaround Date Updated Status
Manage Grades: Under "Grader report" change view: the icon is invisible, as it is a white icon on a white background. 
Click the blank area right behind the course name at the top of the grader report table.   This issue has been reported to the theme developer. 
HTML Block: HTML block title can be left blank, which will make the block header disappear.  Always add a block title in the HTML block settings.   This issue has been reported to the theme developer.
Moving Sections: Move section icon is invisible in edit mode, as it is a white icon on white background.  Hover the mouse pointer in front of the section name and drag the section to move the section up and down.    This issue has been reported to the theme developer.
Books: When a book chapter is imported from an HTML web page package, odd colour, font and page structure changes will occur. No workaround. Avoid importing book chapters from web pages.    This issue has been reported to the theme developer.
Quiz: Quiz navigation block appears at the bottom of a page. This is easy to miss and
difficult to locate particularly with long quizzes.
Try to make quiz pages short by limiting the number of quiz questions displayed on each page.    This issue has been reported to the theme developer.
Turnitin Assignment: Section activity list on the left-hand side of the screen is missing in Turnitin Assignment activities. Use the navigation block to access any other section or activity.   This issue has been reported to the theme developer.
Search Advanced Forum: For the forum search results, pictures do not zoom out automatically to fit the display. No workaround.    This issue has been reported to the theme developer.
Quiz: On mobile devices, the page break icons overlay the questions when swiping the area left of an equation.  No workaround.    This issue has been reported to the theme developer.
Hidden Sections: When a mouse pointer hovers over the text 'Hidden from students', the text colour becomes grey and the text is barely readable. 
Adjust the colour settings manually:
Settings > Course administration > Edit settings > Course format > Toggle foreground (change to a darker colour e.g. black).
  This issue has been reported to the theme developer.
Questionnaire: When editing or adding questions, large edit and delete icons appear. No workaround.    This issue has been reported to the theme developer.
Course Settings: When editing a course In Grid format, large change image icons appear. Avoid using "grid" course format.   This issue has been reported to the theme developer.
Media Collection: Edit gallery icon is missing. To edit a gallery, click the blank area in the lower right-hand corner next to the "information" icon in the gallery.   This issue has been reported to the theme developer.


Resolved issues

Issue Workaround Date Updated Status
Collapsed Topics: When a section is hidden, the "Edit" button becomes un-clickable. Users cannot unhide a section by clicking "Edit". Users need to click the very edge of the small arrow next to "Edit", or change course format to "Topics" to unhide the section, then change back to collapsed topic format.   This issue has been reported to the theme developer. 
Embedded theBox videos: Some embedded videos from theBox display 'shaky' footage when added using the Moodle Media button and viewed with a Chrome browser. If staff log in directly to theBox and access the embed code for a video, this can be added as HTML code anywhere the Moodle text editor is available.    This issue has been reported to the theme developer. 
 
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Authorised by Pro Vice-Chancellor Education
UNSW CRICOS Provider Code: 00098G, TEQSA Provider ID: PRV12055, ABN: 57 195 873 179
Teaching at UNSW, Sydney NSW 2052, Australia Telephone 9385 5989

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Page last updated: Wednesday 22 February 2023