Echo360 now provides web or "browser-based" capture, a simplified method of creating a recording using any computer, using any of our supported browsers. While our Universal Capture software is a lot more feature-rich, our In-Browser recording feature can be run on any computer that supports browser use, including netbooks.

The requirements for using in-browser capture are:

• Echo360 browser-based capture must be enabled on your Echo360 tenant.
• You must be online and be in Echo360. 
• You must allow access to your computer's camera and microphone when requested.
• You must NOT be using an Incognito window. While in-browser capture may work in incognito mode, if other tabs or browsers are also using it, there may be conflicts that Echo360 cannot provide warnings for through an incognito browser window.
• You MUST be using Chrome (either on Windows or Mac).

To launch Browser Capture recording

1. Enter Echo360 the way you normally do.
2. Click the Create button in the main navigation bar at the top of the screen.
3. Select New Browser Capture.
   

   In-browser capture opens in a new tab.

4. Your browser will pop up a message asking for permission to access the computer's camera and microphone. Click Allow.

   See Allowing Access to Camera and Microphone below if you accidentally click Block or do not see this popup.

   
5. Select the inputs you want to record. These are discussed in more detail below, but your options include any available camera, any available microphone, and the computer screen, with specific options for WHAT item in the screen you want to capture.
6. Click the Record button, identified in the below figure.
   
    
7. When you are finished recording, click the Stop button (the square), from the control options identified in the below figure.

   Your other control options include a pause button to pause recording, and an X or cancel button, which cancels recording entirely and discards (permanently) anything recorded to that point. You will see a warning message if you select to cancel.

   
8. The recording immediately stops and begins uploading to your Echo360 library.
   
9. After upload, use the Screen download icon or the Camera download icon that appear at the bottom of the browser capture window to download either/both parts of your recording to your local machine. Both icons are shown below.
   

   Each visual input is downloaded as a separate MP4 file or WebM file, depending on the browser you are using. The Echo360 processor combines them into single capture playback within the platform, but locally they are separate recordings.

10. When you are finished using the browser capture application, close the tab to exit.

When processing of your uploaded recording is finished, you can view, edit, and share your new media. One thing you will want to do is rename your new media. By default the media name will look something like Browser Capture @ 2022-04-14T12:47:30.203Z including the date and time of the recording. Use the Edit Details option to rename the media to something more descriptive.

Naming your capture

Every time that you open Browser Capture, a default name for your capture will be set to Browser [email protected]<recording start time>, where the start time will be set when you press the recording button and it will look like this: 2022-06-01T15:57:09.032Z . Alternatively, you can rename it to any text of your convenience by typing on the Title textbox and overriding the default name.

Allowing Access to Camera and Microphone

In the event that your browser does not present you with a popup for camera/microphone access, OR like many people, out of habit you race to the Block button, click the Lock icon located on the left side of the URL address bar, as shown below. The drop-down box that appears should provide options for the camera and microphone that you can enable if necessary.

The sections below provide information on the available recording options and other features of the interface.

Recording inputs and options

In the browser capture window, your recording input options are listed on the right side. They include Camera, Screen, and Microphone. Each contains a drop-down list for selecting what input you want to use for each.

If you only have one input available for that type, the drop-down list contains only that option and None.

Camera input

If your computer does not have a built-in camera or an externally attached (USB or other) camera, you can skip this section. Leave the Camera setting at None and move on.

Most laptops, however, do come with a built-in camera, and you may have an external camera attached.

Use the Camera drop-down list to select the camera input you want to use. A preview of what the camera will record appears on the screen.

Screen input

The screen input option lets you determine what, if any, display items you want to include in your recording. Click Add Screen on the right, and a dialog box appears with three options, shown and described below.

Entire Screen

The Entire Screen option allows you to select a display screen and record everything that occurs on the screen during the recording. If you happen to have multiple monitors, you can select WHICH monitor's screen to use for the recording. This is shown in the below figure. If you are working from a computer that has only one display, you have a single screen option to select.

Remember that EVERYTHING on the screen will be captured in the recording if you select this option.

Window

The Window option allows you to select a particular application window and record everything that occurs within that application window. The application must already be open on the computer so that the Browser Capture program knows it is available to select. If necessary, minimize the browser you are using for in-browser capture, then find and open the application you want.

Browser Tab

The [browser] Tab option allows you to select a tab of the browser in which you have browser capture running, in order to record all activity that occurs in that tab. The tab you want to use must already be open in order to select it.

You cannot select a tab from a different browser; you can only use currently open tabs for the browser where the in-browser capture application is running. If you need to use a different browser, open that browser and use the Window option described above.

When you select a tab, a preview of the contents of the tab appears in the Screen share selection pop-up.

Microphone

The Microphone recording options include both a drop-down list with sound input options available as well as a sound level bar located immediately above the drop-down list.

As you make different selections, you can speak or make other noises to ensure that the selected input is working and is able to discern the sound.

In the figure below, notice that the sound level bar has a visual indication of sound input for the selected Microphone device.

Known Issues

Since the browser technology that we are using is still in development, we inherited a few issues with this that are still being perfected by the browser developers. We will continue monitoring and developing workarounds, but, in the meantime, here is a list of issues that we know of:

• Safari browser does not support different modalities for screen capture, it only supports recording the whole screen.
• Uploading and processing of locally downloaded WebM files from Browser Capture is not supported.
• Downloaded media from browser capture will have a different format depending on your browser: 
  • MacOS Safari will create MP4 files.
  • Chrome, Edge and Firefox will create WebM files.
•  Downloading media with Firefox and Edge on iOS not supported.
• Preview for Safari is supported on iPadOS 15.2+.
• Currently, screen recording is not supported on smartphones and tablets

Echo360 provides an Analytics option in the main menu for Instructors. The Analytics option opens a "consolidated analytics" interface. It allows you to easily find viewing data for all of your Echo360 and LMS/VLE course media in a single, consolidated location.

Each tile on the Analytics page corresponds with an LMS/VLE course in which you are an instructor. Newest term courses are shown first.

The information on each tile includes:

• Name of the LMS/VLE course
• Term
• LMS course identifier
• Echo section identifier IF the LMS course is linked to an Echo360 section.
• Total number of linked media. This appears in the banner at the bottom. It includes any Echo360 media that is embedded in the LMS Course as well as any media in the Echo360 section if a section is linked.

Clicking ON a tile opens a new page with tabs for the media views and polling response` data for the course media. These tabs are described in more detail below.

If your institution has previously provided the Echo360 media analytics tool in your LMS and you have already been using this tool, you are already familiar with these tabs and the data they provide.

Media Analytics - Views Tab

The Views tab is the one that appears when first opening the consolidated analytics page. The data included here, particularly the bar graph, will look familiar if you have ever looked at the analytics tab for the media details page to see media viewing data.

The Views Tab only contains data from playable media (Audio, Video, or Interactive Media). It does not contain Presentation data.

The Top Section of the page contains a bar graph, showing relative view counts by date.

The Time Range shown on the page by default is 30 days, but you can use the drop-down list located in the top-right corner to select a different range, including 7 days, 60 days, 90 days, or 12 months. NOTE that all of the data on the page is subject to the drop-down list, including the download; selecting different time frames changes both the graph AND the media list below the graph and will change what data is included in the download.

The Bottom Section of the page lists all of the media associated with the LMS/VLE course that has any view data within the selected time range. This includes media you may have embedded into the LMS course itself AND all video/audio/interactive media that resides in any Echo360 section this LMS course is linked to. Media that has not been viewed or downloaded during the selected time range does not appear on the list.

Click ON any media link to open a page with more granular details for the selected item. See Detailed Media View Data later on this page for more information on what these details include.

Below the list you will find paging buttons, allowing you to page through the media list. Each page contains 25 media.

Media Views List

The media list on the Views page consists of audio, video, or interactive media only (no presentations). These media must have at least one view OR have been downloaded during the selected time range to appear on the list. Media listed may or may not have a view time shown if, for example, a user played for only a second or two, or downloaded the media without viewing it first.

By default, the media is listed in ascending order by creation date (oldest to newest).

Keep in mind that the data shown for each media may change based on the Time-Range selected if views or downloads were executed at times that fall within different ranges (i.e., past 7 days vs. 30 days).

The data shown for each media in the list includes the following:

• Unique Viewers - The number of different users who have viewed this media within the selected time range.
• Total Views - The total number of views executed by all users within the selected time range. 
• Total View Time - The total media viewing time by all users for this media in the selected time range.
• Average View Time - The average media viewing time for this media during each view; calculated as total view time divided by total number of views. 
• On-Demand Views - Number of times users viewed the processed video file (as opposed to a live stream)
• Live View Count - Number of times users clicked "view live stream" during the live stream (if applicable)

Detailed Media View Data

Each entry in the media list is an active link. Click ON a media link to open a page with more detailed information for the selected media. The Detailed view provides all user viewing details, for all users who have viewed or interacted with the media at any time.

The data on the media view details page is NOT subject to the time-range on the main page. That means you may click on a piece of media that shows 2 views in the main list, but open a page showing many more. This is because the 2 views in the main list occurred during the selected time range, but more views/downloads occurred outside of that time-range.

The data provided on the media views details for each user shown includes the following:

• Total Views - Total number of views logged by the user
• Total View Time - Total media viewing time for this user for this media
• Average View Time - Average media viewing time for this user for this media. This is calculated by taking the total view time and dividing it by total views.
  If this media was originally broadcast as a live stream (except from legacy SCHD appliances), this includes the time spent viewing the live stream. Legacy SCHD appliances do not provide time-viewed data for live streams.

  A Note about Time: The "view time" references in the data do not take the speed at which the media was viewed into consideration. Meaning if a user viewed 20 minutes of a 30 minute video at 2x speed, while they spent 10 "real-time" minutes viewing the media, our View Time data shows they viewed 20 minutes of the video.

• On-Demand Views - Number of times this user viewed the processed video file (as opposed to a live stream)
• Live Views - Number of times this user clicked "view live stream" during the live stream (if applicable, and not for live streams from SCHD appliances)
• Downloads - Number of times this user downloaded this media for offline viewing (if downloads are possible for this media)
• Last Viewed - The date this user last viewed this media. NOTE that this is in UTC or Universal Time Code and NOT "local time".

Media Analytics - Polls Tab

The Polls tab is available immediately below the Views tab on the left side of the page, and contains student polling response information for all poll questions in any presentations or interactive media associated with this LMS/VLE course. If you have viewed the Polling tab for an Echo360 course section to review student responses to polling questions, this page will look somewhat familiar to you.

The polling response data on this page includes all Echo360 section media if the LMS/VLE course is linked to an Echo360 section (both presentations and interactive media), as well as any interactive media embedded directly into the LMS/VLE course.

When you first enter the page, the only thing shown is the polling Overview, which gives at-a-glance performance information regarding the polls in the LMS-course-associated media.

The Polls Tab contains data on all polls within content, including both Presentations and Interactive Media.

Total Response Rate is a percentage of POSSIBLE responses given to polls across all media. This is a calculation of the number of students multiplied by the total number of polls in all media, then divided by the actual number of responses.

Total Correct is the percentage of correct vs incorrect responses given to polls across the course. The calculation ONLY takes into account polls that have a correct response identified.

Below the Overview, you will find two drop-down lists.

The Media drop-down list allows you to select a particular presentation or interactive media to view polling responses for.

After selecting a piece of media, the lower part of the page changes to show overview information across all of the questions in the selected media.

The Poll Question drop-down list allows you to select a particular question in the selected media to view student responses.

This page works exactly like the Polling tab for Echo360 course sections, complete with links to popups for more information about any given poll question, and links to popups for more information on any given student's responses. See Viewing Responses to Polls in Echo360 Course Media for detailed instructions and information on each type of polling question if necessary.

Downloading Views and Polling Data

Both the Views tab and the Polls tab contain a Download Data button, as shown in the figures on this page. Like all downloads from Echo360, the file downloaded is a comma-separated value (CSV) file and can be opened as a flat file or in a spreadsheet program like Microsoft Excel or Apple Numbers.

Views Data Download

The Views data download, like all data on the Views page, is subject to the Time Range drop-down list. The downloaded file lists viewing details for each user who has viewed the media within the selected time frame.

The filename of the downloaded file includes the LMS/VLE course name and the date-range of the data, with start and end dates in UTC.

The data in the download is nearly identical to the download available from the media details page, with the exception that views of media by a single user from different locations (embedded in the LMS/VLE and viewed within an Echo360 section) are not broken out into separate rows. Otherwise, the data and fields provided are the same.

Polls Data Download

Unlike the Views data, the Polls data download is NOT limited by time-range. The Polls page and the downloads from the page include all polling responses for all polling questions in all interactive media or presentations associated with this LMS/VLE course.

The filename of the downloaded file includes the LMS/VLE course name and the date and time the file was generated (when you clicked Download Data) in LOCAL time.

The data in the download is nearly identical to the download available from the polling tab for an Echo360 course, with the exception that instead of Lesson Name, the download lists the LMS course name for each entry. Media is delineated by ID and media name.

For more information on the latest updated to video-enabled rooms and livestreaming, please click here.

To upload your files, please follow these steps.

1. In the class list in course page of Moodle or Echo360, for the upcoming class, Click the  button.

2. Click Upload a file from the options and upload your presentation.

3. On the venue computer, access your UNSW Lecture Recordings+ link within your Moodle course and open the appropriate class.

There are two options of using slides:

Signing into the Microsoft PowerPoint Echo ribbon

Once you have an Echo360 password set up, you may log in via the PowerPoint ribbon using your UNSW primary email address and your direct Echo360 password. 

Students can follow the steps to start the livestream:

1. Click on Show Live Stream on the bottom left of the screen
2. If you fall behind the livestream, you can catch back up to live by clicking on the icon in the bottom left

Note:

1. It is highly recommended that you live stream a lecture using desktop or laptop computer.
2. For the best experience, Chrome or Firefox browsers are recommended.
3. Questions and Comments can be posted anonymously, so your name will not be visible to fellow students but visible to the instructor.

1. In Echo360, click on the Settings menu on the top right of the page and click on Downloads .

2. Download the suitable PCAP version for your device.

3. Open the downloaded file and follow the prompts to install the program.

• .msi file for Windows
• .dmg file for Mac

4. Launch PCAP and use your zID and zPass to login to Echo360.

Quick Start Guide:

Edit capture details (optional)

1. Open PCAP and click Pencil icon or Untitled text at the top of the window to open Capture Details
   
2. Edit your lecture recording details and then click Save.
   Note: Only your personal library and courses you have access to are listed under Publish To pull down list.
   

Start a recording

1. Select Audio Source
2. Select desired Video and/or Display Source(s)
3. Ensure previews are as expected
4. Click Record, a countdown timer will display
   

Control recording

1. Recording control is available via keyboard shortcuts, the Echo360 menu in the taskbar (Windows) or top menu (Mac), or via the software itself
   
2. Command/Control 6 provides pause and resume functions
3. Command/Control 8 immediately stops recording and completes upload to Echo360
   
4. Cancel (available only via the software user interface) cancels the recording and permanently deletes it, no record is kept.

Finish recording

1. Click Stop (or alternatively: Finish Capture, or command/control 8)
2. The software will indicate the capture is uploading

If you have previously installed PCAP, the new function will be available the next time you log into the Echo360. If it does not update itself, please restart the application.

To activate the Live Stream function, you need to enter the Capture Details:

1. Enter a meaningful title indicating the date, time and duration of your lecture.
2. You must choose a section from “Publish to” setting
3. Click Live Stream checkbox and then Save.
4. Once your Live recording has commenced, students can click on the Echo360 link and view the Live Stream of your presentation.

To run a successful Live Stream session, please

• Use wired internet connection but not Wi-Fi. 
• Do a single stream recording – if multiple screens: use one screen only. 
• Add the duration of your lecture in the title. 
• Create a Label resource in Moodle with a table of your proposed lectures. 
  
• Stop the recording when you complete your presentation.

Limitations:

• Must be online. 
• Must select a Section for the recording. If a current Section does not exist, pls contact the ETS team via IT ServiceDesk
• Does not allow custom Capture Duration. 
• Does not allow for scheduling to a venue.
• Recording/Class does not show for students until Record button is clicked. 

Note: Sharing system audio is currently not possible. Echo360 is looking to potentially implement this feature in future.  

A step by step video guide:

Q1:I cannot install PCAP on my UNSW Standard Operating Environment (SOE) machine.

A:   You do not have admin right to install software on a SOE computer, please raise a ticket with IT via email [email protected] to install Univesal Capture.
 

Q2:  What can I do if I get an error of opening PCAP as below?
    

A: It looks like a network configuration issue. Please disable your Firewall or enable http + https communications via System Setting and try to login again. If you still have problems accessing your content, please contact the IT Service Centre via email to [email protected].
 

Q3: Why my recording is not available in my Echo360 library after I record a session via PCAP?

A:   This may because you haven't login to PCAP. Please ensure that you have logined PCAP before you start recording. After you login the system, your name should appear on tht top right hand corner.
    
 

Q4: If Echo recordings in the venues are stopped in the future, will it impact my personal capture recordings?

A:   No, recording in the venues and your personal recording are two separate services. There is no impact on your personal recording if we stop recording in actual venues. You can still create a class in Echo to upload your personal capture recordings or any other video files. To do this, please click on the ‘New Class’ button on the upper right hand corner as below:

If your course has not opted for auto-publish, you can view the recordings and lecture slides. Furthermore, you can make them available to students. To share content, please:

1. Navigate to your Library and hover over the content that you wish to share, click the dropdown menu
2. Click Share and then set up your share settings.

Note: You can only share content that you have created or uploaded, available under My Content.

For more information, visit Working with Slides and Presentations and Publishing and Removing Media .

This button provides the ability to: 

• Embed a video from your Echo360 My Content library directly into the Moodle content window. 

• Enter a URL link for a video in your Echo360 My Content library into the Moodle content window. 

• Upload a video then embed it (or provide a URL link) as a single process.   

• Create Media by launching Universal Capture, creating a capture, then embedding it as a single process. 

The same button provides access to all three of these features. This button should appear in the toolbar for all content windows in Moodle. (e.g., adding Pages, Discussions, etc).  

LMS-Embedded videos provide view data such as view counts and heatmap data, as shown in the Analytics tab of the media details page of the video. Furthermore, as long as the user is logged into the LMS, the views can be attributed to unique viewers and as such are counted as Unique Views in the analytics data provided. 

The procedures below add a Page into a Topic segment of a Moodle course. You can add any element you like to hold the video into any type of course segment (i.e., you use Weekly format instead of Topic format for your courses), as long as the element contains a content window into which the video can be embedded. 

Activating the “Embed Button” 

To use the “Embed Button”, you must first activate the “Atto HTML Editor” in your Moodle Profile Preferences. 

1. Select “preferences” from your Moodle Profile: 
    
    
    

2. Select “Editor Preferences” Under the User Account list: 
    
    

3. Select the “Atto HTML Editor” from the dropdown menu: 
    
    

Embedding using the Echo360 “Embed Button” into a Content Window 

The steps below are for selecting a video already resident in Echo360 for embedding into the content window. You must OWN the video you want to embed (it appears in the My Content tab of your Echo360 Home page) or you must be an Echo360 administrator with access to some set of videos in the system. If you need to add the video to Echo360 first, see the instructions later on this page. 

You must OWN the video you want to embed (it appears in the My Content tab of your Echo360 Home page) 

1. Log in to Moodle. 

2. Open the Course in Moodle where you want to post the video. 

3. If necessary, click the Settings icon for the course and Turn Editing On.  
    
     

4. Find the Topic into which you want to add the page to display the video, and click Add an activity or resource.  
    
     

5. Select the item to add. The figure below shows a Page being added to the course Topic.  
    
     

6. Give the item a Name that identifies either the video you are posting or the purpose for posting it (extra credit, ancillary research, look at this cute puppy, etc.). 

7. Scroll down to the Content section of the page. 
    

The above steps are common to embed the following: 

• Embed an existing Echo360 video into a content window 

• Upload and then embed an Echo360 video into a content window 

• Launch Universal Capture: Personal to create media to embed into a content window 

• Insert a URL link to an Echo360 video into a content window 

When a video needs to be shared with a larger audience than a few classes or even just Echo360 users, a URL can be generated directly to the video, the link can then be posted anywhere you like.  

An "embed code" can also be generated to surround the link, for embedding directly into a portal. 

These Video Access Links can be Public, allowing anyone with the URL to view the video. Or they can be set to Private, requiring anyone who clicks the link, to log in to Echo360. Private means that only Echo360 users at your institution can view the linked video. 
- Setting a video access link to Private means a user must log in to Echo360 to view it. LMS users who do not have a direct Echo360 login, will need to have already accessed Echo360 in some way (for example, to view a section). As long as they are already authenticated in Echo360 when they click the link, the link will work. 

These Private and Public links together with the embed codes are best used to share your Echo content on a portal such as a website. 

To share or embed your video content in the Moodle LMS, see the section on how to use the Echo360 Embed Button within Moodle.  

Creating and deleting video links can be done from your Library, or from the Content Details page of your video.  
 

Generate a public link to a video from your Library 

1. Use the Filters and/or Search box to find the item you want to create a link for. 

2. Hover over the media tile and click the Menu button. 

3. Select Share from the media options menu, as shown in the below figure.   

4. The Individual tab appears by default. Click the Links tab at the top of the modal to open the Links list. 
   The Links list may be empty, or may contain one or more links already generated for this media. 
    
    

5. Click the Add Link button. 
   If there are no links yet for this media, the button appears in the center of the modal as shown above. If there are already public links to this media, the Add Link button appears below the list of links, as seen below. 
    
    

6. A new link is immediately generated, and has fields and configurable options as follows: 

• Share link slider: When enabled (default), the link is active and anyone clicking the link plays the linked content. If deactivated (turn Share link slider off), the link itself remains valid but users clicking the link cannot view the content. This works to temporarily disable the link. 

• Description: Enter a description for the link. This is useful for identifying the purpose of the link or the location to which it is to be posted. The description is for your purposes only and does not appear outside of Echo360. 

• Start At: When enabled, allows you to set a 'starting location' for the video. Users can view the entirety of the video, but by default the video begins playing at the location you set. 

• Public access slider: When enabled (default), any person with the URL can view the video. Disabling this slider will require a user log into Echo360 to view the video (making access Private instead of Public) 

• Copy: Use the Copy button to copy the link URL to your clipboard for pasting into your desired location. 

• Embed: Use the Embed button to generate embed code to surround the link. This is described further in the next step.  

• Delete: Permanently deletes the URL and its relationship with the content. If the URL remains posted publicly, clicking it will return a content not found error, as there is no longer any association between the URL and the content. 

CREATE MULTIPLE VIDEO LINKS:   

• Notice that after you create a link, the ADD LINKS button remains. This allows you to create additional public links with different properties as needed. 

• You can also create multiple different links for a piece of content. This allows you to configure different options for each link, for posting in different locations. For example, you may have an internal UNSW link that doesn't require authentication and an external public one that does. This allows you to post them in different locations, and to deactivate and/or delete one of them without affecting the other. 

• HINT: If you do generate multiple links for a single video, use the Description field to tell them apart. 

Steps 1-6 above will be the same for:

• Embed an existing Echo360 video into a content window
• Upload and then embed an Echo360 video into a content window
• Launch Universal Capture: Personal Capture to create media to embed into a content window
• Insert a URL link to an Echo360 video into a content window

7. If appropriate, click EMBED to generate embed code around the link for embedding into an accommodating program or location (such as an LMS content window). 

8. In the Embed link dialog box, you can select Size options for the embedded frame, as well as Autoplay and Automute options. Autoplay and Automute are OFF by default. 

9. NOTE: If you enable Autoplay, Automute is also enabled; this is to accommodate browsers that do not allow for sound with autoplay content. You can enable Automute separately from Autoplay however. 

10. Once the embed options are configured, click Copy to copy the full embed code to your clipboard for pasting to the desired location. 

11. Click Done to close the Embed link dialog box and return to the Links list.

12. When finished generating links to the content, click Done at the bottom of the Share settings modal. 

When you no longer need a public link to the video, click the Delete button for that link. Deleting a link is permanent. Remember that you can deactivate a link by disabling the Share link slider, in case a deletion is not appropriate. Deactivation retains the relationship between the link and the video but makes the video inaccessible via the link. 

Embed an existing Echo360 video into a content window 

After Step 7: Generate a public link to a video from your Library 

1. Directly above the main portion of the content window, click the Echo360 icon, as identified in the above figure.  
   A dialog box appears with the Choose From My Home tab active, listing the videos you own, or for admins, the videos you have access to. 
   If you need to upload a video to embed, click the Upload Existing Media tab, and refer to the instructions later on this page.