Joining a Session and Interacting

Audio and Video set up guide for moderator

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Audio Setup
Video Setup
Setting up Audio and Video Later
Sharing Audio and Video during Session
Dial into a session with your phone

Providing Permissions

The first time you join a Collaborate session, you are asked to provide permission to access your microphone and camera. You need to allow both Blackboard Collaborate Ultra and if prompted, your browser, to access your microphone and/or camera in order to use the voice chat and video sharing features.

1. Join a session for the first time

2. Select Allow when Chrome/Firefox prompts you to give permission for access to use your microphone and camera

If you have denied Blackboard Collaborate Ultra access to your microphone or camera, you can enable it by exiting, re-entering the session and selecting allow for the permission prompts.

In case you have permanently blocked Blackboard Collaborate Ultra from accessing your camera/microphone, you can update the permissions in the permissions page of your browser's settings/preferences menu.

Setting up Audio

The first time you enter a Collaborate session, you will be prompted to test your audio and video sources. If you do not wish to use a microphone or camera, you can skip this step by clicking on the “X” towards the top right of the audio overlay.

 

  1.  Click on the drop-down box and select your preferred microphone

  2. You can test whether the selected microphone is working by speaking into it. If the purple audio bar does not move when you speak, no audio is being picked up by the microphone.

  3. Click “Yes - its working”



Setting up Video
 

  1. After you confirm your audio source, you will be prompted to set up your video source. If you do not wish to use your camera, you can skip this step by clicking on the “X” icon towards the top right of the video overlay.

    Click on the drop-down box and select your preferred camera

Note: if you blocked permission for the browser to gain access to your camera, no cameras can be used, and no video playback will be shown.

 

  1. Test whether the camera is working by checking if the camera recording is visible on the screen.