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  4. Known System Issues

Moodle 3.7 Upgrade

The issues listed below were identified in the Moodle 3.7 test environment and do not affect the production Moodle environment. Blocker issues identified during testing will be resolved prior to the upgrade.

Issue

Workaround

Date Updated

Status

Blocks: Cannot be edited, moved or collapsed

Docking is not available in Moodle 3.7. There is currently no workaround.

19/09/2019

Logged with Blackboard for investigation. Case #04265336.

UNSW New Theme: Unable to dock/undock blocks

Docking is not available in Moodle 3.7. There is currently no workaround.

22/09/2019

Docking is not available in Moodle 3.7. MDL-64567

Quiz: PoodLL Recording question default mark input field is not aligned with other input fields. 

Minor formatting issue. The field still works as expected.

2/10/2019

Logged with Daemon for investigation. UNSW-524

Quiz: Quiz shuffle help text has small grammatical mistake

 

2/10/2019

Logged with Blackboard for investigation. Case #04277631

Course Menu block: “Site pages” and “My courses” have two dropdown arrows each

 

2/10/2019

Logged with Blackboard for investigation. Case #04277656

TinyMCE editor: Unable to right click to paste

 

2/10/2019

Logged with Blackboard for investigation. Case #04277680

TinyMCE editor: 500kB limit for uploads cannot be overridden in Course Settings

 

3/10/2019

Logged with Blackboard for investigation. Case #04278798

Login Page: Microsoft Edge gives an error on login page "Hmmm ...can't reach this page"

Use Safari, Chrome or Firefox browser instead which do not have this issue

4/10/2019

Logged with Blackboard for investigation. Case #04279796

UNSW New theme: Poodll cursor indicator not distinctive

 

4/10/2019

Logged with Blackboard for investigation. Case #04290453

UNSW New theme: Poodll Text tool controls separated

 

4/10/2019

Logged with Daemon for investigation. UNSW-528

UNSW New theme: Poodll Eye Dropper stroke and fill controls separated

 

4/10/2019

Logged with Daemon for investigation. UNSW-529

UNSW New theme: Poodll Colour Picker control labels  misaligned and bad contrast

 

4/10/2019

Logged with Daemon for investigation. UNSW-530

UNSW New theme: Poodll Polygon toolbar overlaps drawing canvas

 

4/10/2019

Logged with Daemon for investigation. UNSW-531

Poodll: Data loss when using Polygon tool

 

4/10/2019

Logged with Blackboard for investigation. Case #04279893

Poodll: Data loss when using Pan tool

 

4/10/2019

Logged with Blackboard for investigation. Case #04279895

Poodll: Data loss when using Whiteboard tool

 

4/10/2019

Logged with Blackboard for investigation. Case #04279896

Poodll: Missing button when using Whiteboard tool

Issue is reported to the plugin developers.

4/10/2019

Logged with Blackboard for investigation. Case #04279898

Youtube player: Does not work for student file upload

 

4/10/2019

Logged with Blackboard for investigation. Case #04279900

SCORM: MOOD-8527 Issue 1 - Tabs for report are misaligned

 

8/10/2019

Logged with Daemon for investigation. UNSW-539

OU Blog: Instructor cannot select “Student must receive a grade to complete this activity

Static text added under "Activity Completion">"Require Grade", which says "To enable "Require grade", you will need to select an "Aggregate type" other than "No ratings" for "Ratings"

9/10/2019

Logged with Blackboard for investigation. Case #04284332

Video: Does not load when linked from Dropbox

There is currently no workaround. It is a Moodle core issue.

9/10/2019

Logged with Blackboard for investigation. Case #04284436

Lightbox Gallery: Error message when selecting "Flip" option for image

 

4/12/2019

Logged with Blackboard for investigation. Case #04408880

Quiz: Unable to highlight to copy help text of settings

 

14/10/2019

Logged with Blackboard for investigation. Case #04288360

ATTO editor: RecordRTC plugin displays video and audio player with label as “Live”

There is currently no workaround. It is a Moodle core issue.

15/10/2019

Logged with Blackboard for investigation. Case #04289365 MDL-62828

Label: Moving a label with a YouTube video inserted breaks the video player until page refresh

This is a Moodle core issue and will not be resolved.

16/10/2019

Logged with Blackboard for investigation. Case #04290489

UNSW New theme: MOOD-8401 Issue 2 - Chat scrolls up when typing in Message    

This is a Safari specific issue and will not be resolved.

16/10/2019

Logged with Daemon for investigation. UNSW-552

Bulk LTI Creation: MOOD-8299 Issue 1 - LTI or Page content not created

 

16/10/2019

Logged with Blackboard for investigation. Case #04290551

UNSW New theme: MOOD-8629 Issue 4 - Standard Move icon changed when Course Menu block added

 

17/10/2019

Logged with Daemon for investigation. UNSW-556

Blog Moodle Tags block: Does not display tags

 

17/10/2019

Logged with Blackboard for investigation. Case #04291654

Moodle StudentQuiz Activity: If an 'PoodLL recording' type question is created in a quiz, when attempting to complete the quiz, no "Next" or "Finish" button is shown on screen and users cannot progress.

There is no workaround. It is recommended not to used PoodLL for StudentQuiz.

17/10/2019

 

UNSW New theme: MOOD-8498 Issue 1 - Duplicated Finish managing subscriptions button in Forum

 

17/10/2019

Logged with Daemon for investigation. UNSW-557

Sharing Cart: User data is not copied with Manager role

 

18/10/2019

Logged with Blackboard for investigation. Case #04292787

Course sharing option: Does not exist

The community and course sharing option is no longer available in Moodle 3.7, Sunsetting moodle.net

18/10/2019

Logged with Blackboard for investigation. Case #04292829

UNSW New theme: MOOD-8539 Issue 1 - Misalignment of new Media Gallery and items

Go back one level in the breadcrumb trail to the media collection activity, and reopen the new gallery. The Navigation panel alignment issue should be fixed.

18/10/2019

Logged with Daemon for investigation. UNSW-567

UNSW New theme: Formatting change on UNSW Global Education Login page

 

21/10/2019

Logged with Daemon for investigation. UNSW-571

Course meta link: Clicking on search arrow when adding new link leads to a new search

 

22/10/2019

Logged with Blackboard for investigation. Case #04294941

Media Gallery: ‘Like’ button not displayed correctly

 

22/10/2019

Logged with Blackboard for investigation. Case #04294991

ATTO editor: Large image sizing

This is a Moodle core issue and will not be resolved.

23/10/2019

Logged with Blackboard for investigation. Case #04296152

Media Gallery: Unable to return to main screen after adding non supported file

 

23/10/2019

Logged with Blackboard for investigation. Case #04296177

File picker: Missing thumbnails and spacing between filenames in Dropbox

 

23/10/2019

Logged with Blackboard for investigation. Case #04296213

Assignment: Notify Students tooltip not functioning

 

24/10/2019

Logged with Blackboard for investigation. Case #04297279

Messaging: Message preferences is a blank page

 

24/10/2019

Logged with Blackboard for investigation. Case #04297284 MDL-66035

Media Collection assignment: Cannot add comments or Likes

 

24/10/2019

Logged with Blackboard for investigation. Case #04297293

Messaging: No notifications from messages with web notifications enabled

 

24/10/2019

Logged with Daemon for investigation. UNSW-626

Level Up! block: Max actions in time frame Cheat guard does not appear to work as described

 

25/10/2019

Logged with Blackboard for investigation. Case #04298345
https://github.com/FMCorz/moodle-block_xp/issues/103

Recently accessed courses block: Only active course and recently accessed are displayed

 

25/10/2019

Logged with Blackboard for investigation. Case #04298352

H5P: Activity Name with single quote becomes '

 

04/11/2019

Logged with Blackboard for investigation. Case #04305366
https://github.com/h5p/h5p-moodle-plugin/issues/317

UNSW New theme: MOOD-8115 Issue 1 - Word 1997-2003 version not displaying properly

Use an iPad with the Microsoft Word application installed to open files. 

07/11/2019

Logged with Daemon for investigation. UNSW-615

UNSW New theme: MOOD-8568 Issue 1 - iPad one of the options for original report options → report generation speed is cut off

Use a desktop browser to read the truncated option. 

07/11/2019

Logged with Daemon for investigation. UNSW-618

Ally: MOOD-8114 Issue 2 - Excessive text in Ally text box

 

07/11/2019

Logged with Daemon for investigation. UNSW-617

UNSW Workshop: Submission grade in team mode is not pushed through from the activity.

 

15/11/2019

Logged with Blackboard for investigation. Case #04392589

Team Builder: Students can not be manually dragged to teams on iPad

Use a desktop browser as this function is currently unavailable on iPad. This issue will not be resolved as Moodle on Mobile devices are not a major priority.

18/11/2019 

Logged with Blackboard for investigation. Case #04393922

UNSW New theme:  MOOD-8516 Issue 1 Quiz text is in blue

 

19/11/2019

Logged with Daemon for investigation. UNSW-624

Media Collection: User is able to add video files to an Image only Assignment Gallery

 

19/11/2019

Logged with Blackboard Case #04398102

Media Collection Assignment: MOOD-8834 Issue 1 Adding a non supported file - cannot escape unless return to main screen if adding multiple files

Students will be able to see the full error message and cancel button after adding a single unsupported file, but won't see a cancel button if they add two unsupported files at once. The student will have to use use some other browser navigation to leave the page.

20/11/2019

This is a minor issue and will not be fixed.

Ally: Excessive text in Ally text box

 

22/11/2019

Logged with Blackboard Case #04306284

Course Menu block: Pasting a URL in Custom Link does not recognise the text on iPad

Edit the URL after pasting it in the Custom Link Field.

25/11/2019

Logged with Blackboard Case #04401791 

Tiny MCE Editor: MOOD-8696 Issue 1 - Extra-small text size   09/12/2019 Logged with Daemon for investigation. UNSW-631
Moodle Messaging: MOOD-8690 Issue 5: Search functionality within Messages is unresponsive Use a more refined search term. 21/01/2020

Logged with Blackboard Case #04439301

 

Resolved Issues

Issue

Resolution

Date Updated

Status

UNSW New theme:  MOOD-8510 Issue 1 - Text is too big and bold in Blog Block Resolved 22/02/2020 Daemon ticket UNSW-623
Course Overview on Campus block: Deadlines and notifications not displayed Resolved 14/11/2019 Logged with Blackboard for investigation. Case #04300661

UNSW New Theme: Maximise sections to full screen width

Resolved

20/09/2019

Daemon ticket UNSW-514

UNSW New Theme: Missing icon for user profile

Resolved

20/09/2019

Daemon ticket UNSW-515

UNSW New Theme: Change colour of links to yellow on login page

Resolved

20/09/2019

Daemon ticket UNSW-516

UNSW New theme: TinyMCE 'media collection' icon is tiny

Resolved

23/09/2019

Daemon ticket UNSW-518

Configurable report: Tabs are missing

Resolved

24/09/2019

Daemon ticket UNSW-519

Log in fields: Re-displayed on login page even when user is logged in

Resolved

24/09/2019

Logged with Blackboard for investigation. Case #04269150

Assignment submission: Error message displayed when student submits assignment

Resolved

24/09/2019

Logged with Blackboard for investigation. Case #04269209

Restore: Course restore not working

Resolved

24/09/2019

Logged with Blackboard for investigation. Case #04269228

UNSW New Theme: MOOD-8335 Courses are not displayed to full width of Course Overview On Campus block (Issue 1)

Resolved

25/09/2019

Daemon ticket UNSW-520

UNSW New theme: MOOD-8386 Functionalities to manage roles are not well-spaced/separated (Issue 1)

Resolved

25/09/2019

Daemon ticket UNSW-521

Course end date: Not enabled when course is created with Topics course format

Resolved

25/09/2019

Logged with Blackboard for investigation. Case #04270694

Audio content: audio formats not supported AIF RA WMA

AIF, RA and WMA formats are downloaded.

25/09/2019

Logged with Blackboard for investigation. Case #04272033

Audio content: Error uploading files from local computer and using theBox upload

Resolved

25/09/2019

Logged with Blackboard for investigation. Case #04272035

UNSW New theme: MOOD-8566 Turnitin v2 assignment inbox submission details misaligned (Issue 2)

Resolved

27/09/2019

Daemon ticket UNSW-522

Site news: Instructor unable to read posts in site news

Resolved

27/09/2019

Logged with Blackboard for investigation. Case #04273302

Profile icon: MOOD-8158 Issue 1: the icon is broken and appears as question mark icon

Resolved

27/09/2019

Logged with Blackboard for investigation. Case #04273475

Groups: MOOD-8503 Issue 3: group supervisor names display incorrectly

Resolved

30/09/2019

Logged with Blackboard for investigation. Case #04274964

Login page: The Forgot password button is truncated on Chrome on Mac and some but not all versions of IE

Safari and Firefox browsers do not have this issue

1/10/2019

Logged with Blackboard for investigation. Case #04276377

Resolved on 4/10/2019

Open Forum: Update description of Open Forum activity

Resolved

2/10/2019

Logged with Blackboard for investigation. Case #04277623

Course overview on campus block: missing spaces around the number of saved courses message 

Minor formatting issue. The field still works as expected.

2/10/2019

Daemon ticket UNSW-525

H5P: Page formatting issues while editing H5P activities as instructor

Resolved

3/10/2019

Daemon ticket UNSW-526

Recycle bin: Unable to restore activity in deleted section

Resolved

3/10/2019

Logged with Blackboard for investigation. Case #04278746

UNSW New theme: MOOD-8890 MP3 player volume slider is misaligned (Issue 2)

Resolved

4/10/2019

Daemon ticket UNSW-532

UNSW New theme: Misalignment of Navigation panel when creating a Media Gallery

Resolved

4/10/2019

Daemon ticket UNSW-533

Plagiarism plugin: Available in Moodle Forum

Resolved

8/10/2019

Logged with Blackboard for investigation. Case #04282493

UNSW New theme: MOOD-8797 Issue 1 - Misalignment of Lesson content when Progress Bar is enabled

Resolved

8/10/2019

Daemon ticket UNSW-534

UNSW New theme: MOOD-8647 Issue 1 - Course Menu block cannot be moved and Add activities/resource link disabled

Resolved

8/10/2019

Logged with Blackboard for investigation. Case #04288378

Embedded URL: Resource does not display webpage

Resolved

8/10/2019

Logged with Blackboard for investigation. Case #04282638

H5P: activity set up not at full screen width

Resolved

8/10/2019

Daemon ticket UNSW-536

Checklist: MOOD-8602 Issue 1 - Misalignment of entry fields

Resolved

8/10/2019

Daemon ticket UNSW-537

Attendance: MOOD-8452 Issue 1 - Navigation tabs lack necessary tab style elements

Resolved

8/10/2019

Daemon ticket UNSW-538

UNSW New theme: MOOD-8617 Issue 1 - Duplicate file renaming button is too large

Resolved

9/10/2019

Daemon ticket UNSW-540

UNSW New theme: MOOD-8590 Issue 1 - Misalignment of entry fields for StudentQuiz

Resolved

9/10/2019

Daemon ticket UNSW-541

UNSW New theme: MOOD-8632 Issue 1 - Extra arrows appear after expanding options in Course Menu block

Resolved

10/10/2019

Daemon ticket UNSW-543

UNSW New theme: MOOD-8632 Issue 2 - Unable to move Course Menu block

Resolved

10/10/2019

Daemon ticket UNSW-544

Course Completion block: Activity completion status not reflected correctly

Resolved

10/10/2019

Logged with Blackboard for investigation. Case #04285713

UNSW Workshop: Submission page missing in submission content and attachment areas

Resolved

10/10/2019

Logged with Blackboard for investigation. Case #04285749

Course Contacts block: Show More button does not update correctly

Resolved

10/10/2019

Logged with Blackboard for investigation. Case #04285758

Student Quiz: Stack trace error message and specific feedback not provided for STACK question

Resolved

11/10/2019

Logged with Blackboard for investigation. Case #04287107

UNSW New theme: MOOD-8593 Issue 1 - Misalignment of text for STACK question

Resolved

11/10/2019

Daemon ticket UNSW-545

UNSW New theme: MOOD-8167 Issue 1 - Uneven spacing in Learning Plans block

Resolved

11/10/2019

Daemon ticket UNSW-546

UNSW New theme: MOOD-8560 - Issue 1: Misalignment of Reading game content in ASK

Resolved

14/10/2019

Daemon ticket UNSW-547

3 column theme: Maximise sections to full content width

Resolved

15/10/2019

Daemon ticket UNSW-548

Filters: MathJax, TeX notation and asciimath filters different behaviour compared to Moodle 3.5

Resolved

15/10/2019

Logged with Blackboard for investigation. Case #04289326

Personalised Learning Designer tool: Redirection in instructor view

Resolved

15/10/2019

Logged with Blackboard for investigation. Case #04289346

Duplicate activity: Duplicated activity name has (copy) appended twice

Resolved

15/10/2019

Logged with Blackboard for investigation. Case #04289406

UNSW New theme: MOOD-8494 Issue 1 - Missing report tabs for Feedback activity

Resolved

16/10/2019

Daemon ticket UNSW-549

UNSW New theme: Send an email text at bottom of screen is yellow and Select all/deselect all buttons need padding

Resolved

16/10/2019

Daemon ticket UNSW-550

UNSW New theme: MOOD-8401 Issue 1 - Message options box opens off screen

Resolved

16/10/2019

Daemon ticket UNSW-551

Badges: Non-Grading Tutor and Grading tutor can manage Badges

Resolved

16/10/2019

Logged with Blackboard for investigation. Case #04290497

UNSW New theme: MOOD-8924 Issue 1 - Badge display compressed to side

Resolved

16/10/2019

Daemon ticket UNSW-553

UNSW New theme: MOOD-8924 Issue 2 - Manage Badges display headings compressed

Resolved

16/10/2019

Daemon ticket UNSW-554

UNSW New theme: MOOD-8629 Issue 3 - Misalignment of email/message/phone icons in Course Contact block

Resolved

17/10/2019

Daemon ticket UNSW-555

Community finder block: Defunct

Resolved

17/10/2019

Logged with Blackboard for investigation. Case #04291655

HTML block: Stack trace when adding block

Resolved

17/10/2019

Logged with Blackboard for investigation. Case #04291659

Users: Users in course are not filtered by Status for UNSWG Administrator role

Resolved

17/10/2019

Logged with Blackboard for investigation. Case #04291714

UNSW New theme: Misaligned tabs for Scheduler activity menus

Resolved

18/10/2019

Daemon ticket UNSW-558

Dashboard: ASCIIMath2TeX stack trace

Resolved

18/10/2019

Logged with Blackboard for investigation. Case #04292708

Course page: Stack trace

Resolved

18/10/2019

Logged with Blackboard for investigation. Case #04292731

Drag and drop question: Image does not scale

Resolved

18/10/2019

Logged with Blackboard for investigation. Case #04292782

Assignment and Participants page: Displays unnecessary information

Resolved

18/10/2019

Logged with Blackboard for investigation. Case #04292793

GDPR: Exception thrown with large time input when setting up retention period

Resolved

18/10/2019

Logged with Blackboard for investigation. Case #04292797

Forum: Due date displayed is off by an hour of the set due date

Resolved

18/10/2019

Logged with Blackboard for investigation. Case #04292822

Assignment: No re-submit button for multiple attempts

Resolved

18/10/2019

Logged with Blackboard for investigation. Case #04292834

UNSW New theme: MOOD-8454 Issue 1 - Misaligned tabs for Attendance activity

Resolved

18/10/2019

Daemon ticket UNSW-559

UNSW New theme: MOOD-8742 Issue 1 - Wrapped around user name obstructed by horizontal rule

Resolved

18/10/2019

Daemon ticket UNSW-560

UNSW New theme: MOOD-8278 Issue 1 - “Sensitive personal data processing reasons” overflowing modal

Resolved

18/10/2019

Daemon ticket UNSW-562

UNSW New theme: MOOD-8194 Issue 1 - Theme link alignment issue with filter show more and show less links

Resolved

18/10/2019

Daemon ticket UNSW-561

UNSW New theme: MOOD-8293 Issue 1 - Misalignment of buttons in Socialwall Course format

Resolved

18/10/2019

Daemon ticket UNSW-563

UNSW New theme: MOOD-8278 Issue 3 - Plugin privacy compliance dropdown icon is inconsistent in GDPR

Resolved

18/10/2019

Daemon ticket UNSW-564

UNSW New theme: MOOD-8550 Issue 1 - Misaligned tabs for Scheduler activity

Resolved

18/10/2019

Daemon ticket UNSW-565

UNSW New theme: MOOD-8841 Issue 1 - Buttons misaligned for booking slots in Scheduler

Resolved

18/10/2019

Daemon ticket UNSW-566

UNSW New theme: MOOD-8539 Issue 2 - Link to existing Gallery not displayed properly

Resolved

18/10/2019

Daemon ticket UNSW-568

UNSW New theme: MOOD-8591 Issue 1 - Image does not scale in Drag and drop question type in StudentQuiz

Resolved

18/10/2019

Daemon ticket UNSW-569

UNSW New theme: MOOD-8557 Issue 1 - Unable to add HP5 Flashcard due to cutoff interface

Resolved

19/10/2019

Daemon ticket UNSW-570

UNSW New theme: MOOD-8557 Issue 2 - H5P Course presentation editor window is too small

Resolved

21/10/2019

Daemon ticket UNSW-572

UNSW New theme: MOOD-8557 Issue 3 - Misaligned H5P editor fields

Resolved

21/10/2019

Daemon ticket UNSW-573

UNSW New theme: MOOD-8536 Issue 2 - Uneven spacing for UNSW Workshop rubric options

Resolved

21/10/2019

Daemon ticket UNSW-574

UNSW New theme: MOOD-8539 Issue 3 - Media collection Item title not displayed properly

Resolved

21/10/2019

Daemon ticket UNSW-575

UNSW New theme: MOOD-8470 Issue 1 - Tabs in database activity appear with no spacing

Resolved

21/10/2019

Daemon ticket UNSW-576

UNSW New theme: MOOD-8125 Issue 1 - Reports in Gradebook appear with no spacing

Resolved

21/10/2019

Daemon ticket UNSW-577

Assignment: Undefined error when attempting to grade with rubrics

Resolved

21/10/2019

Logged with Blackboard for investigation. Case #04293883

Media Collection: Edit Media Gallery buttons are missing

Resolved

21/10/2019

Logged with Blackboard for investigation. Case #04293903

Media Collection: Remove submission button does not remove media collection submission

Resolved

22/10/2019

Logged with Blackboard for investigation. Case #04294841

Gradebook: Cannot import grades when ‘Map from’ Lastname

Resolved

22/10/2019

Logged with Blackboard for investigation. Case #04294864

Media Collection Assignment: Setting Read only date gives coding error

Resolved

22/10/2019

Logged with Blackboard for investigation. Case #04294933

UNSW New theme: MOOD-8539 Issue 4 ‘Like’ button not displayed properly

Resolved

22/10/2019

Daemon ticket UNSW-582

UNSW New theme: MOOD-8542 Issue 5 - Clicking on “SUBMIT ASSIGNMENT” button and “gallery by: ” user icons within a gallery do nothing

Resolved

22/10/2019

Daemon ticket UNSW-583

UNSW New theme: MOOD-8675 Issue 1 - Tabs in Course completion page appear with no spacing

Resolved

22/10/2019

Daemon ticket UNSW-584

UNSW New theme: MOOD-8563 Issue 1 - Buttons in TeamEvaluation frame are cut off

Resolved

22/10/2019

Daemon ticket UNSW-587

UNSW New theme: MOOD-8657 Issue 1 - Footer appears to the right on the Badge viewing page

Resolved

22/10/2019

Daemon ticket UNSW-585

UNSW New theme: MOOD-8540 Issue 1 - Navigation pane of the Media Gallery is misaligned

Resolved

22/10/2019

Daemon ticket UNSW-586

UNSW New theme: MOOD-8642 Issue 1 - ‘Create test users’ link in Test student block does not display like a link

Resolved

22/10/2019

Daemon ticket UNSW-588

Media Gallery: Able to upload files into Gallery designated for another file type

Resolved

22/10/2019

Logged with Blackboard for investigation. Case #04294986

UNSW New theme: MOOD-8831 Issue 1 - Navigation pane is at the bottom of the page

Resolved

23/10/2019

Daemon ticket UNSW-589

Media Gallery: Able to upload files into Gallery designated for another file type

Resolved

23/10/2019

Logged with Blackboard for investigation. Case #04296066

Media Gallery: Student able to upload files into Gallery designated for another file

Resolved

23/10/2019

Logged with Blackboard for investigation. Case #04296072

Media Gallery: Misalignment of Navigation panel

Resolved

23/10/2019

Daemon ticket UNSW-590

File picker: Unable to update Copyright field for uploading files in theBox

Resolved

23/10/2019

Logged with Blackboard for investigation. Case #04296192

Privacy settings: Warning message appears on page

Resolved

24/10/2019

Logged with Blackboard for investigation. Case #04297201

Assignment: 'Remove Submission' button still displayed after submission removed

Resolved

24/10/2019

Logged with Blackboard for investigation. Case #04297260

Edit activity/resources: Coding error when hiding activities

Resolved

24/10/2019

Logged with Blackboard for investigation. Case #04297278

Media Collection assignment: No function of the “Resubmit Assignment” button

Resolved

24/10/2019

Logged with Blackboard for investigation. Case #04297288

Media Collection assignment: “Submissible” button accessible by users

Resolved

24/10/2019

Logged with Blackboard for investigation. Case #04297303

UNSW New theme: MOOD-8834 Issue 3 - Gallery thumbnails are uneven

Resolved

24/10/2019

Daemon ticket UNSW-591

UNSW New theme: MOOD-8834 Issue 4 - Navigation is not aligned

Resolved

24/10/2019

Daemon ticket UNSW-592

UNSW New theme: MOOD-8915 Issue 1 - Open Forum activity and Ally gauge displayed out of alignment on course home page

Resolved

24/10/2019

Daemon ticket UNSW-593

UNSW New theme: MOOD-8535 Issue 1 - activity Wiki tabs/menu options not displaying properly

Resolved

24/10/2019

Daemon ticket UNSW-594

UNSW New theme: MOOD-8474 Issue 1: The Save buttons in Dialogue edit settings are inconsistent from other save buttons

Resolved

25/10/2019

Daemon ticket UNSW-595

UNSW New theme: MOOD-8474 Issue 2: Create button in Dialogue activity is positioned like another tab

Resolved

25/10/2019

Logged with Daemon for investigation. UNSW-596

UNSW New theme: MOOD-8686 Issue 1 - Highlighting a topic section causes the section name to be cropped

Resolved

25/10/2019

Logged with Daemon for investigation. UNSW-597

UNSW New theme: MOOD-8648 Issue 1 - Collapsed topics not fullwidth

Resolved

25/10/2019

Logged with Daemon for investigation. UNSW-599

Collapsed Topics format: MOOD-8648 Issue 2 - Cannot rename sections

Resolved

29/10/2019

Logged with Blackboard for investigation. Case #04300569

UNSW New theme: MOOD-8534 Issue 1 - “List orphan” button appears differently to other buttons in Wiki

Resolved

25/10/2019

Logged with Daemon for investigation. UNSW-600

Grade report: Fails to save after edit with multiple tabs

Resolved

25/10/2019

Logged with Blackboard for investigation. Case #04298346

UNSW New theme: MOOD-8348 Issue 1 - Elements in color picker have incorrect formatting

Resolved

28/10/2019

Logged with Daemon for investigation. UNSW-601

Assignment: Coding error displayed when deleting assignments consecutively

Resolved

29/10/2019

Logged with Blackboard for investigation. Case #04300530

UNSW New theme: MOOD-8251 Issue 1 - alternative login white background too large when browser expanded

Resolved

29/10/2019

Logged with Daemon for investigation. UNSW-602

File picker: Error message appears when selecting file in Dropobox

Resolved

29/10/2019

Logged with Blackboard for investigation. Case #04300621

UNSW New theme: MOOD-8675 Issue 2 - Editing default activity completion settings displays different sized icons for some activities/resources

Resolved

29/10/2019

Logged with Daemon for investigation. UNSW-603

UNSW New theme: MOOD-8360 Issue 1 - Long description moves buttons around in Course Contacts block

Resolved

29/10/2019

Logged with Daemon for investigation. UNSW-604

UNSW New theme: MOOD-8165 Issue 2 - Unable to move sections for course topics format

Resolved

31/10/2019

Daemon ticket UNSW-605

Assignment: Can only make feedback annotations when in landscape orientation in iPad

In portrait mode, the user may scroll within the top bar to view annotation options.

01/11/2019

Blackboard Case #04303862

Assignment: Unable to remove student submission as an instructor

Help text in 'Require students to click the submit button' developed

05/11/2019

Blackboard Case #04306284

Assignment: Stack trace message when bulk removing student submissions

Resolved

05/11/2019

Blackboard Case #04306285

UNSW New theme: Can only make feedback annotations when in landscape orientation (MOOD-8445 Issue 2)

Resolved

06/11/2019

Daemon ticket UNSW-608

UNSW New theme: MOOD-8445 Issue 3 assignment due date information is hidden in the top tool bar when grading assignment in portrait mode

Resolved

06/11/2019

Daemon ticket UNSW-610

UNSW New theme: MOOD-8896 Issue 1 Missing arrows for expanding sections in course menu block

Resolved

06/11/2019

Daemon ticket UNSW-611

Ally: Excel files do not have gauges

Resolved

07/11/2019

Blackboard Case #04308444

Forum: Reply privately feature for posts not working as expected

Please do not use this feature as message recipients will not be able to read the reply.

07/11/2019

Logged with Blackboard for investigation. Case #04308445.

The private reply functionality for forums has been disabled for all roles. 

Forum: Posts are not automatically marked as read when it is clicked on

Resolved

07/11/2019

Blackboard Case #04308446

Forum: Stack trace appears when post threshold for blocking is reached

Resolved

07/11/2019

Blackboard Case #04308449

Ally: Fails to read Microsoft Word 97 - 2003 Document

Resolved

07/11/2019

Blackboard Case #04308489

UNSW New theme: MOOD-8568 Issue 2 - iPad edit icon overlaps text on TurnItIn assignment activity page

Resolved

07/11/2019

Daemon ticket UNSW-616

Course Sections: Section/Topic name does not remain after it has been moved. Topic name disappears after topic description is added.

Resolved

08/11/2019

Case #04311800. Blackboard responded that this is functioning as intended.

Course Sections: No pop up warning when clicking browser back button during editing

Resolved

08/11/2019

Blackboard Case #04316478

Ally: Cannot download alternate formats on iPad

Resolved

08/11/2019

Blackboard Case #04316494

UNSW New theme: MOOD-8532 Issue 2 - Edited Team names are misaligned  on iPad

Resolved

06/01/2020

Daemon ticket UNSW-621

Team Evaluation: Compulsory Comment question in Assignment with Team Evaluation still acting as optional

Resolved

03/11/2019

Blackboard Case #04302882

Messaging: MOOD-8690 Issue 1 - Message preferences is a blank page Resolved 06/01/2020 Blackboard Case #04408922
UNSW New theme: MOOD-8687 Issue 1 - Title text is too big and bold Resolved 28/01/2020 Daemon tickets UNSW-622 and UNSW-637
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Page last updated: Monday 13 March 2023