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  1. Teaching
  2. Educational Technology Support
  3. Known system issues

Moodle 4.1 Upgrade

The issues listed below were identified in the Moodle 4.1 test environment and do not affect the production Moodle environment. Blocker issues identified during testing will be resolved prior to the upgrade.

Issue Workaround Date updated Status
MOOD-14557 Issue 1 - Student cannot enter a response for true/false Quiz questions   10/10/2023 Logged with Open LMS for investigation. Ticket #283946
MOOD-14873 Issue 1 - Stack trace displayed when adding a Forum This issue will be resolved in Moodle 4.2, https://tracker.moodle.org/browse/MDL-67526. 16/10/2023 Logged with Open LMS for investigation. Ticket #284298
MOOD-14850 Issue 1 Large Tables and Images in Moodle Quiz Covering Navigation Bar   17/10/2023 Logged with Daemon for investigation. Ticket UNSW-1044
MOOD-14849 Issue 1 - SVG image not displayed in preview for Drag and Drop Quiz question This issue has been reported to Moodle HQ at https://tracker.moodle.org/browse/MDL-80376. 17/10/2023 Logged with Open LMS for investigation. Ticket #284404
MOOD-14849 Issue 2 - Peview of draggable image on 'Drag and Drop onto image' Quiz question does not display SVG image This issue has been reported to Moodle HQ at https://tracker.moodle.org/browse/MDL-80376. 17/10/2023 Logged with Open LMS for investigation. Ticket #284405
MOOD-14799 Issue 1 - Confirmation window hangs when deleting Turnitin assignment with Peermark   17/10/2023 Logged with Open LMS for investigation. Ticket #284407
MOOD-14825 Issue 1 - Stack trace when accessing Open Forum This issue will be resolved in Moodle 4.2, https://tracker.moodle.org/browse/MDL-67526. 17/10/2023 Logged with Open LMS for investigation. Ticket #284489
MOOD-15250 Issue 1 - System Administrator unable to download logs as pdf This issue has been reported to Moodle HQ at https://tracker.moodle.org/browse/MDL-69276. 24/10/2023 Logged with Open LMS for investigation. Ticket #284985
MOOD-14945 Issue 2 - Missing filename in error message when attempting to upload invalid file in file picker This issue has been reported to Moodle HQ at https://tracker.moodle.org/browse/MDL-80088. 25/10/2023 Logged with Open LMS for investigation. Ticket #285107
MOOD-14955 Issue 1 - Unable to export Book to Microsoft Word This issue has been reported to the developer at https://github.com/ecampbell/moodle-booktool_wordimport/issues/22. 27/10/2023 Logged with Open LMS for investigation. Ticket #285329
MOOD-14835 Issue 1 - Upload screen does not reload after uploading the wrong file type to example submissions in UNSW Workshop Re-click "the upload a file".
This issue has been reported to Moodle HQ at https://tracker.moodle.org/browse/MDL-80689.
30/10/2023 Logged with Open LMS for investigation. Ticket #285467
MOOD-14649 Issue 1 - Display resource description does not display description beneath the File This issue has been reported to Moodle HQ at https://tracker.moodle.org/browse/MDL-80449. 30/10/2023 Logged with Open LMS for investigation. Ticket #285484
MOOD-14631 Issue 1 - Youtube videostilte with quotation marks does not render when adding URL This issue has been reported to Moodle HQ at https://tracker.moodle.org/browse/MDL-80338. 06/11/2023 Logged with Open LMS for investigation. Ticket #286006
MOOD-14946 Issue 1 - Unable to scroll through the page of an IMS Content Package on iPad This issue has been reported to Moodle HQ at https://tracker.moodle.org/browse/MDL-46230. 07/11/2023 Logged with Open LMS for investigation. Ticket #286123
MOOD-14341 Issue 3 - Invalid session key error when logging out with Theme Customiser open   13/11/2023 Logged with Open LMS for investigation. Ticket #286526
MOOD-14458 Issue 4 - Scaling customisability does not work on TinyMCE HTML editor (legacy) TinyMCE does not apply the proper scaling and the proper properties for third-party application such as 'thebox'. 13/11/2023 Logged with Open LMS for investigation. Ticket #286541
MOOD-14608 Issue 2 - Tooltip does not remain open for Send message in Chat   16/11/2023 Logged with Open LMS for investigation. Ticket #286825
MOOD-14549 Issue 1 - Coding exception error when answering Stack quiz question The recommendation from the developer is listed at https://github.com/maths/moodle-qtype_stack/issues/939#issuecomment-1497351934. 20/11/2023 Logged with Open LMS for investigation. Ticket #287013
MOOD-14822 Issue 1 - Booking Instructions in Scheduler using new TinyMCE Editor cannot be edited This issue has been reported to Moodle HQ at https://tracker.moodle.org/browse/MDL-80142. 29/11/2023 Logged with Open LMS for investigation. Ticket #287545
MOOD-14626 Issue 1 - “add a new attempt” button disappears when “add a new attempt based on previous submission” button is clicked in Assignment   01/12/2023 Logged with Open LMS for investigation. Ticket #287728
MOOD-14513 Issue 1 - Randomise button in Team Evaluation group Assignment scrambles feedback from students   05/12/2023 Logged with Open LMS for investigation. Ticket #287914
MOOD-14801 Issue 1 - Turnitin similarity report not generated after due date   11/12/2023 Logged with Open LMS for investigation. Ticket #288247
MOOD-15280 Issue 1 - Global search results order switches after moving to different pages This issue has been reported to the developer at https://github.com/catalyst/moodle-search_elastic/issues/124. 19/12/2023 Logged with Open LMS for investigation. Ticket #288771
MOOD-15415 Issue 1 - Student unable to drag and drop answer in Gap fill Quiz question type This issue has been reported to the developer at https://github.com/marcusgreen/moodle-qtype_gapfill/issues/110. 19/12/2023 Logged with Open LMS for investigation. Ticket #288785

 

Resolved issues

Issue Workaround Date updated Status
MOOD-14341 Issue 2 - Intermittent Undefined stack trace error when opening Theme Customiser after updating   28/02/2024

Open LMS Ticket #286520
Resolved by UNSWSRV-816

MOOD-14808 Issue 1 - Turnitin assignment description is not displayed on course page   25/01/2024 Open LMS Ticket #283950
MOOD-14941 Issue 1 - No Label resource available (Blocker) The Label resource was renamed to 'Text and media area', 09/10/2023 Open LMS Ticket #283874
MOOD-14747 Issue 1 - Completion Progress block does not exist   10/10/2023 Open LMS Ticket #283953
MOOD-14738 Issue 2 - No left-side region option available when configuring blocks   10/10/2023 Open LMS Ticket #283963
Daemon Ticket UNSW-1036
MOOD-14930 Issue 1 - plagiarism_plugin::get_form_elements_module() is deprecated   09/10/2023 Open LMS Ticket #283872
MOOD-14769 Issue 1 - Stack trace error on Plagiarism plugin when adding Assignment   13/10/2023 Open LMS Ticket #284208
MOOD-15254 Issue 1 - Alternative name not showing up unless searched for   13/10/2023 Open LMS Ticket #284209
MOOD-14419 Issue 1 - Course search is not available (Blocker)   10/10/2023 Open LMS Ticket #283934
Daemon Ticket UNSW-1033
MOOD-14558 Issue 2 - Student unable to access Freehand Drawing Quiz questions   16/10/2023 Open LMS Ticket #284312
MOOD-14558 Issue 1 - Stack trace when viewing student profile in Participants list   16/10/2023 Open LMS Ticket #284309
MOOD-14694 Issue 1 - Unable to select a course to create a course/group event in Calendar   17/10/2023 Open LMS Ticket #284406
MOOD-14956 Issue 1 - TImeout error when loading course completion page   17/10/2023 Open LMS Ticket #284412
MOOD-14603 Issue 1 - Dropdown menu for creating a new field in Database goes over the entire webpage This is expected functionality due to a change in the Database plugin. 12/10/2023 Daemon Ticket UNSW-1038
MOOD-15202 Issue 1 - Edwiser Own displayed on slow pages like Configurable report rather than Moodle page load indicator   11/10/2023 Daemon Ticket UNSW-1034
MOOD-14897 Issue 1 Checkbox cannot be clicked after uploading image in Dialogue   16/10/2023 Daemon Ticket UNSW-1043
MOOD-14384 Issue 1 Notification banner does not appear after being enabled   13/10/2023 Daemon Ticket UNSW-1042
MOOD-14372 Issue 1 - Toggle bar does not appear when edit mode is on   12/10/2023 Daemon Ticket UNSW-1039
MOOD-14856 Issue 1 - Stack trace displayed with access results for group Quiz   16/10/2023 Open LMS Ticket #284304
MOOD-14536 Issue 1 Student unable to submit a assignment in UNSW Workshop   17/10/2023 Daemon Ticket UNSW-1054
Open LMS Ticket #284984
MOOD-14536 Issue 2 Student unable to edit/delete a submission in UNSW Workshop   17/10/2023 Daemon Ticket UNSW-1052
Open LMS Ticket #284981
MOOD-14774 Issue 1 Cannot select checkbox for “Open in new window?” when creating Checklist   16/10/2023 Daemon Ticket UNSW-1045
MOOD-14855 Issue 4 Instructor unable to select specific student to message in Quiz   16/10/2023 Daemon Ticket UNSW-1047
MOOD-14855 Issue 3 Instructor cannot select ‘Shuffle’ checkbox when creating Quiz questions   16/10/2023 Daemon Ticket UNSW-1046
MOOD-14858 Issue 1 - Undefined variable stack trace error when responding to Questionnaire   24/10/2023 Open LMS Ticket #284965
MOOD-14920 Issue 1 - Unable to select status using radio boxes in Attendance   16/10/2023 Open LMS Ticket #284314
Daemon Ticket UNSW-1051
MOOD-14855 Issue 2 - Instructor cannot select checkboxes when adding question from question bank   10/10/2023 Open LMS Ticket #283965
Daemon Ticket UNSW-1041
MOOD-14855 Issue 1 - Instructor cannot select the checkboxes in Quiz results   10/10/2023 Open LMS Ticket #283943
Daemon Ticket UNSW-1035
MOOD-14831 Issue 1 - Stack trace errors when adding Media Collection   23/10/2023 Open LMS Ticket #284851
MOOD-14840 Issue 1 - Stack trace displayed when accessing 'Build Teams' in Team Builder   16/10/2023 Open LMS Ticket #284306
MOOD-14944 Issue 1 - Error message when uploading a PDF IMS Content package   25/10/2023 Open LMS Ticket #285098
MOOD-14835 Issue 2 - Calibration section expands together when expanding Example submissions section in UNSW Workshop   30/10/2023 Open LMS Ticket #285468
MOOD-14865 Issue 1 - Instructor unable to upload image in Lesson (Blocker)   24/10/2023 Open LMS Ticket #284959
Daemon Ticket UNSW-1066
MOOD-14663 Issue 1 - Breadcrumbs appear hidden on course page in Moodle Enhance Theme   26/10/2023 Daemon Ticket UNSW-1067
MOOD-14357 Issue 1 - Fatal error occurs when selecting “Course completion” and “Import” options in Settings block   20/10/2023 Open LMS Ticket #284713
MOOD-14786 Issue 2 - Deprecated passing null to parameter error for RemUI when accessing Calculated Quiz questions in StudentQuiz   23/10/2023 Open LMS Ticket #284865
MOOD-14835 Issue 3 - UNSW Workshop icon is not displayed when selecting activity   30/10/2023 Open LMS Ticket #285469
MOOD-14735 Issue 1 - Stack trace errors when configuring Course Menu block   23/10/2023 Open LMS Ticket #284849
MOOD-14920 Issue 2 - Unable to change ‘Set Status for’ setting in Attendance   16/10/2023 Open LMS Ticket #284315
Daemon Ticket UNSW-1050
MOOD-14738 Issue 1 - Error messages displayed when configuring blocks   10/10/2023 Open LMS Ticket #283960
Daemon Ticket UNSW-1040
MOOD-14380 Issue 1 - Show/Hide section button action is inconsistent in Moodle Enhance theme   26/10/2023 Daemon Ticket UNSW-1068
MOOD-14383 Issue 1 - “Default banner notification” is not displayed   02/11/2023 Daemon Ticket UNSW-1071
MOOD-14374 Issue 1 - Settings and Navigation Blocks disappear in Open Reports   08/11/2023 Daemon Ticket UNSW-1078
MOOD-14339 Issue 1 - “Default banner notification” does not display message in the text box   02/11/2023 Daemon Ticket UNSW-1073
MOOD-14682 Issue 1 - Back button in messaging drawer does not work   07/11/2023 Daemon Ticket UNSW-1077
MOOD-14813 Issue 1 - H5P content not rendered correctly with stack trace displayed   17/10/2023 Open LMS Ticket #284403
MOOD-14952 Issue 1 - Uploading a File from theBox hangs (Blocker)   30/10/2023 Open LMS Ticket #285488
MOOD-14948 Issue 2 - Error displayed when accessing files in theBox from File picker   16/10/2023 Open LMS Ticket #284308
MOOD-15187 Issue 1 - Self Enrolment in a group using group key shows stack trace   30/10/2023 Open LMS Ticket #285471
MOOD-14670 Issue 1 - Deprecated: htmlspecialchars() stack trace error when adding PLD rule   07/11/2023 Open LMS Ticket #286126
MOOD-14894 Issue 2 - Exception error for event observer in RemUI format displayed adding Student Survey   23/10/2023 Open LMS Ticket #284860
MOOD-14536 Issue 3 - Error on grading evaluation displayed to student in UNSW Workshop   17/10/2023 Open LMS Ticket #284397
MOOD-14341 Issue 4 - Widget sizes do not change according to ratios The new footer is based on design and replaces the default RemUI footer. 13/11/2023 Daemon ]Ticket UNSW-1082
MOOD-14814 Issue 1 - MOOD-14832 Issue 1 - Coding stack trace error when trying to add files from theBox   30/10/2023 Open LMS Ticket #285480
Daemon Ticket UNSW-1074
MOOD-14938 Issue 1 - Error while uploading images in Lightbox gallery   09/10/2023 Open LMS Ticket #283873
MOOD-14541 Issue 2 - “No permission to access this repository” error when selecting “Dropbox” in file picker   07/11/2023 Open LMS Ticket #286125
MOOD-14699: Issue 2 - Moodle dashboard displays remui customiser menus for site administrators   12/10/2023 Daemon Ticket UNSW-1037
MOOD-15052 Issue 2 - Deprecated: strlen() stack trace error when creating a new course   07/11/2023 Open LMS Ticket #286127
MOOD-14341 Issue 1 - Theme Customiser changes are not saved   13/11/2023 Daemon Ticket UNSW-1081
MOOD-14348 Issue 1 - Resizing of Participants page is not responsive   09/11/2023 Daemon Ticket UNSW-1079
MOOD-15191 Issue 1 - All activities are displayed in a line in Sharing Cart   13/11/2023 Daemon Ticket UNSW-1080
MOOD-14751 Issue 1 - Unable to embed and display AVI videos AVI is not supported by VideoJS and must be converted to a supported format. 08/11/2023 Open LMS Ticket #286199
MOOD-14350 Issue 1 - Displayed Course Card number does not save   02/11/2023 Open LMS Ticket #285806
Daemon Ticket UNSW-1084
MOOD-14458 Issue 3 - Error 400 page when logging into Dropbox to upload files   13/11/2023 Open LMS Ticket #286540
MOOD-14939 Issue 1 - Error uploading images in Lightbox Gallery   17/10/2023 Open LMS Ticket #284480
MOOD-14700 Issue 1 - Adding a course completion block shows stack trace errors   06/11/2023 Open LMS Ticket #286012
MOOD-15070 Issue 1 - The “Active“ filter in Participants list does not function as expected (Blocker)   30/10/2023 Open LMS Ticket #285460
MOOD-14814 Issue 1 - Attempt to read property "id" on null error when viewing H5P content   30/10/2023 Open LMS Ticket #285473
MOOD-14371 Issue 1 - Toggle Bar actions do not work for empty sections   15/11/2023 Daemon Ticket UNSW-1091
MOOD-14948 Issue 1 - Downloaded files from theBox are corrupt (Blocker)   13/11/2023 Open LMS Ticket #286527
MOOD-14371 issue 2 - Toggle bar more over more button   15/11/2023 Daemon Ticket UNSW-1090
MOOD-14906 Issue 1 - Chat session repeat times remain unchanged   15/11/2023 Open LMS Ticket #286734
Missing Navigation block in Moodle UAT (High priority)   20/11/2023 Open LMS Ticket #287024
Overall averages (footer) misalignment in Gradebook   21/11/2023 Daemon Ticket UNSW-1101
Column header misalignment in Gradebook   21/11/2023 Daemon Ticket UNSW-1100
File picker source options displayed outside interface in ATTO and TinyMCE   13/11/2023 Daemon Ticket UNSW-1083
MOOD-15262 Issue 1 - "Add Recipient” button does not work properly in PLD   17/11/2023 Open LMS Ticket #286896
Daemon Ticket UNSW-1103
MOOD-14948 Issue 6 - Dropbox Endpoint error when uploading file to Dropbox   20/11/2023 Open LMS Ticket #286994
Salutation displayed instead of user information in Participant > User Preferences   21/11/2023 Daemon Ticket UNSW-1102
MOOD-14672 Issue 1 - Poodll plugin disabled text displayed when video uploaded in TinyMCE editor   23/10/2023 Open LMS Ticket #284861
MOOD-14416 Issue 1 - Unable to play embedded YouTube video in activity description   25/10/2023 Open LMS Ticket #285105
MOOD-14906 Issue 2 - “Send Content Change Notification” in Chat unchecks automatically   16/11/2023 Open LMS Ticket #286833
MOOD-14458 Issue 5 - Reply link in Forum is out of textbox when right block drawer is open   15/11/2023 Daemon Ticket UNSW-1086
MOOD-14548 Issue 1 - Formula not rendered correctly in STACK Quiz question   24/10/2023 Open LMS Ticket #284966
MOOD-14813 Issue 2 - H5P audio does not display iframe with audio player   15/11/2023 Open LMS Ticket #286748
Daemon Ticket UNSW-1109
Sandpit request form does not appear to use course default setting for course format   16/11/2023 Open LMS Ticket #286830
MOOD-14875 Issue 1 - Student discussions in Forum not displayed correctly in iPad split screen   20/11/2023 Daemon Ticket UNSW-1097
MOOD-14690 Issue 1 - Keyword filters do not work for Country, Role, and Groups in Participants page   20/11/2023 Open LMS Ticket #287000
MOOD-14813 Issue 4 - Unable to View Accordion H5P file   29/11/2023 Open LMS Ticket #287549
MOOD-14993 Issue 3 - Files selected from ‘theBox’ disappear when ‘Save Changes’ is clicked in Legacy course files   13/11/2023 Open LMS Ticket #286522
MOOD-14813 Issue 5 - Switching courses in H5P content bank has significant loading time   29/11/2023 Open LMS Ticket #287550
MOOD-14365 Issue 1 - Long words push Block icons to the right   01/12/2023 Daemon Ticket UNSW-1116
MOOD-14353 Issue 1 - Double digits on notification icon are not centered   05/12/2023 Daemon Ticket UNSW-1117
MOOD-14626 Issue 2 - Student has unlimited submissions if “require to submit” is set to off in Assignment   05/12/2023 Open LMS Ticket #287913
MOOD-14649 Issue 2 - Certain .mp4 videos uploaded via ‘theBox’ do not play   13/11/2023 Open LMS Ticket #286528
PROD verification: MOOD-15655 Issue 1 - Unable to create activity Attendance (Urgent)   19/12/2023 Open LMS Ticket #288770
MOOD-15607 Issue 1 - Stack question library version wrong on PROD and Stage (Urgent)   19/12/2023 Open LMS Ticket #288779
MOOD-14807 Issue 1 - Unable to duplicate Turnitin activity This is functioning as expected due to UNSW's customisation. 16/11/2023 Open LMS Ticket #286835
MOOD-15401 Issue 1 - Error when accessing grades in UNSW Workshop   19/12/2023 Open LMS Ticket #288780
MOOD-15484 Issue 1 - Clicking on courses breadcrumb leads to an error   19/12/2023 Open LMS Ticket #288791
MOOD-14977 Issue 1 - List of errors on complete page after importing course   30/11/2023 Open LMS Ticket #287627
MOOD-14829 Issue 2 - Submitted PDF files in Media Collection Assignment not displayed for grading This is functioning as expected as the PDF file is stored in Media Collection. Hence it is not being rendered. 23/11/2023 Open LMS Ticket #287266
MOOD-14371 Issue 4 - Occasional Undefined stack trace error when deleting multiple activities using toggle bar   30/11/2023 Open LMS Ticket #287636
MOOD-14921 Issue 1 - Background colour of headers in Attendance makes headers invisible   15/12/2023 Daemon Ticket UNSW-1123
MOOD-15655 Issue 2 - Unable to see column names under “Status Set” activity Attendance   19/12/2023 Open LMS Ticket #288784
Daemon Ticket UNSW-1125
MOOD-14366 Issue 1: Timeline Block Text Spills over Timeline Block   07/12/2023 Daemon Ticket UNSW-1118
MOOD-14834 Issue 1 - Stack trace displayed when adding UNSW Workshop   17/10/2023 Open LMS Ticket #284400
MOOD-14624 Issue 1 - Mark distribution in Assignment is not shown   10/10/2023 Open LMS Ticket #283957
MOOD-14541 Issue 5 - NWiki format pages do not render images inserted   07/11/2023 Open LMS Ticket #286131
MOOD-14558 Issue 3 - Student unable to draw on image in Freehand Drawing Quiz questions The quiz setting for Extra restrictions on attempts > browser security should be set to None (as default). 23/10/2023 Open LMS Ticket #284855
MOOD-15288 Issue 2 - Settings and navigations block do not appear on Block configuration page This is functioning as expected. Because the user is editing a block context, therefore, the navigation and settings block is not displayed. 19/12/2023 Open LMS Ticket #288786
MOOD-14950 Issue 1 - Error displayed when accessing files in Dropbox from File picker   16/10/2023 Open LMS Ticket #284296
MOOD-14565 Issue 1 - Stack trace “Depreciated: round()…” when a post is present in the OU Blog   28/11/2023 Open LMS Ticket #287448
MOOD-14786 Issue 1 - Dataset not found error displayed when accessing Calculated Quiz questions in StudentQuiz   23/10/2023 Open LMS Ticket #284863
MOOD-14839 Issue 1 - Adding comment by inserting media “Browser repositories” button in Wiki does not work in new TinyMCE   07/11/2023 Open LMS Ticket #286118
MOOD-14577 Issue 1 - No permission to view discussion in Q and A forum as a student using iPad The recommendation is to click on the Discussions instead of the last post's time stamp. 20/11/2023 Open LMS Ticket #287002
MOOD-14526 Issue 1 - Incorrect spelling of “Instructor” when viewing slots in Scheduler   21/11/2023 Open LMS Ticket #287104
MOOD-14879 Issue 2 - Moodle Tags do not work for VoiceThread activity   12/10/2023 Open LMS Ticket #284128
MOOD-14672 Issue 2 - Poodll plugin disabled text displayed when linking Youtube Video URL to text in TinyMCE editor   23/10/2023 Open LMS Ticket #284862
MOOD-14879 Issue 1 - Unable to detect microphone or camera for VoiceThread comments   12/10/2023 Open LMS Ticket #284127
MOOD-14631 Issue 2 - Error displaying content that has been linked from Dropbox   14/11/2023 Open LMS Ticket #286619

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