Skip to main content
UNSW Sydney Logo
Teaching
Search
  • About
  • Teaching
    • New to teaching
    • Educational design
    • Assessment and feedback
    • Evaluating education
    • AI in teaching and learning
    • More...
  • Educational Technology
    • Support
    • Training
    • EdTech resources
    • Media & immersive
  • Events & News
    • Upcoming events
    • Recent news
    • Event recordings & resources
    • Subscribe to education news
  • Awards
    • Awards
    • Fellowships
    • Gathering evidence of your teaching practice
  • Professional Development
    • Beginning to Teach (BTT)
    • Teaching Accelerator Program
    • Foundations of L&T (FULT)
    • Course Design Institute (CDI)
    • Program Level Approach to Assessment
    • Self-paced learning
    • Academic mentoring
  • Contact & Support
    • Education contacts and support
    • UNSW's Teaching Commons
  1. Teaching
  2. Educational Technology Support
  3. Resources

theBox - Contacts

I cannot log in to theBox

If you cannot log in to theBox, please contact the UNSW IT Service Centre at:

Email: [email protected]

Phone:
Internal to UNSW: x51333
Within Australia: (02) 9385 1333
International: +612 9385 1333

Support hours:
Monday-Friday, 8:00am-8:00pm EST
Saturdays-Sundays, 11:00am-2:00pm EST

I have a unique use case and wish to discuss how to setup theBox/Media Collection theBox mode in my Moodle course

Please book a consultation with us.

I get an error message or I need help with how to use a feature

If you get an error while using theBox from outside Moodle please contact the UNSW IT Service Centre at:

Email: [email protected]

Phone:
Internal to UNSW: x51333
Within Australia: (02) 9385 1333
International: +612 9385 1333

Support hours:
Monday-Friday, 8:00am-8:00pm EST
Saturdays-Sundays, 11:00am-2:00pm EST

 

If you get an error while using Moodle Media Collection with theBox or accessing theBox via the Moodle file picker please contact the EdTech Hub:

App: Open EdTech Hub Enquiry App

Phone:
Internal to UNSW: x51333 (Option 2)
Within Australia: (02) 9385 1333 (Option 2)
International: +612 9385 1333 (Option 2)

I want theBox training

Please see our TELT training workshops page for a list of currently available training.

Or book a one-on-one session to discuss a specific question or upcoming project.

I would like to submit a feature request

See the New feature requests page.

  • theBox
    • Introduction
    • System requirements
    • How do I access theBox?
    • When to use
    • Best practices
    • theBox releases
    • Feature requests
    • Sharing content
    • FAQ
    • Contacts

See also

More eLearning technologies

Events & news

Redesign, don’t police: Addressing vulnerabilities in your assessment mix
UNSW Online launches new Graduate Certificate in Business Law
More
Back to top
  • Print
  • Home
  • About
  • Teaching
  • Educational Technology
  • Events & news
  • Awards
  • Professional development
  • Contacts

AUTHORISED BY PRO VICE-CHANCELLOR EDUCATION
UNSW CRICOS Provider Code: 00098G, TEQSA Provider ID: PRV12055, ABN: 57 195 873 179
Teaching at UNSW, Sydney NSW 2052, Australia Telephone 9385 5989

ACKNOWLEDGEMENT OF COUNTRY
UNSW respectfully acknowledges the Bidjigal, Biripi, Dharug, Gadigal, Gumbaynggirr, Ngunnawal and Wiradjuri peoples, whose unceded lands we are privileged to learn, teach and work on our UNSW campuses. We honour the Elders of these Nations, as well as broader Nations that we walk together with, past and present, and acknowledge their ongoing connection to culture, community and Country.
- The Uluru Statement
 


  • Privacy Policy
  • Copyright & Disclaimer
  • Accessibility
  • Complaints
  • Site Map
  • Site Feedback
Page last updated: Wednesday 5 March 2025