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theBox - Contacts

I cannot log in to theBox

If you cannot log in to theBox, please contact the UNSW IT Service Centre at:

Email: [email protected]

Phone:
Internal to UNSW: x51333
Within Australia: (02) 9385 1333
International: +612 9385 1333

Support hours:
Monday-Friday, 8:00am-8:00pm EST
Saturdays-Sundays, 11:00am-2:00pm EST

I have a unique use case and wish to discuss how to setup theBox/Media Collection theBox mode in my Moodle course

Please book a consultation with us.

I get an error message or I need help with how to use a feature

If you get an error while using Moodle Media Collection with theBox or accessing theBox via the Moodle file picker please contact External TELT Support at:

Email: [email protected]

Phone:
Internal to UNSW: x53331
Within Australia: (02) 9385 3331
International: +612 9385 3331

If you get an error while using theBox from outside Moodle please contact the UNSW IT Service Centre at:

Email: [email protected]

Phone:
Internal to UNSW: x51333
Within Australia: (02) 9385 1333
International: +612 9385 1333

Support hours:
Monday-Friday, 8:00am-8:00pm EST
Saturdays-Sundays, 11:00am-2:00pm EST

I want theBox training

Please see our TELT training workshops page for a list of currently available training.

Or book a one-on-one session to discuss a specific question or upcoming project.

I would like to submit a feature request

See the New feature requests page.

  • theBox
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See also

More eLearning technologies

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Authorised by Pro Vice-Chancellor Education
UNSW CRICOS Provider Code: 00098G, TEQSA Provider ID: PRV12055, ABN: 57 195 873 179
Teaching at UNSW, Sydney NSW 2052, Australia Telephone 9385 5989

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Page last updated: Monday 14 August 2023