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  4. Guide to Teaching at UNSW
  5. Support for Staff & Students

Stressful Situations: Support and Assistance

Video series - Stressful Situations

In these videos, teachers talk about dealing with difficult students, or students having problems in class or in a course.

Complaint and grievance resolution policies and procedures

  • Staff Complaint Policy
  • Staff Complaint Procedure
  • Student Complaint Policy
  • Student Complaint Procedure

Counselling

Visit the website for the University's Employee Assistance Program for professional, confidential counselling service for employees and their immediate family. In response to a student who has more than academic difficulties:

  1. Listen and be supportive
  2. Refer them to the various Support Services provided.

 

  • New staff
    • New to Teaching
    • Guide to Teaching at UNSW
      • Student-Centred Teaching
      • The UNSW Context
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        • Support for students
        • Stressful situations
        • Time management & self-care
        • Reflective exercise
      • Preparing to Teach a Course
    • Sessional Teaching
    • Being Teaching Active
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  • Teaching Settings

Events & news

CEP Lightning Workshops T1 2023
LET'S Meet T1 2023
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Authorised by Pro Vice-Chancellor Education
UNSW CRICOS Provider Code: 00098G, TEQSA Provider ID: PRV12055, ABN: 57 195 873 179
Teaching at UNSW, Sydney NSW 2052, Australia Telephone 9385 5989

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Page last updated: Monday 15 October 2018